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Before you go
- Fees and documentsDepartment of Home Affairs fees for a Smart ID and a passport, documents to bring at a bank or a Home Affairs office, and age rules, each linked to an official source.
- Booking and walk-insHow to book a South African Smart ID: the Branch Appointment Booking System for Home Affairs offices, eHomeAffairs for older bank branches, and walk-in rules at Digital Partnership banks.
Which document
- Green ID book to Smart IDSwitching a South African green ID book to a Smart ID: whether it is still valid, the dates announced for 2027 and 2028, the fee, and which banks take it.
- Lost or stolen Smart IDWhat the Department of Home Affairs and each bank say about replacing a lost, stolen or damaged Smart ID, including a police report or an affidavit only where an official source states it.
- First Smart ID at 16First South African Smart ID at 16: Department of Home Affairs document lists, who must attend, the free first issue, and which banks do not take a first-time applicant.
- Applying for a passportWhere to apply for a South African passport, which banks name it, the Department of Home Affairs document list, consent for a child, and the fee each official page states.
- Collecting a Smart ID or passportWhen a South African Smart ID or passport is ready: how the Department of Home Affairs and each bank notify you, where you collect, what to bring, who may collect, and any deadline a source states.
Banks
- CapitecCapitec Smart ID and passport branch service: walk-in or booking, client requirement, fees and branch list. Sourced from the Department of Home Affairs.
- Standard BankStandard Bank Smart ID and passport branch service: walk-in or booking, client requirement, fees and branch list. Sourced from the Department of Home Affairs.
- FNB (First National Bank)First National Bank Smart ID and passport branch service: walk-in or booking, client requirement, fees and branch list. Sourced from the Department of Home Affairs.
- AbsaAbsa Smart ID and passport branch service: walk-in or booking, client requirement, fees and branch list. Sourced from the Department of Home Affairs.
- NedbankNedbank Smart ID and passport branch service: walk-in or booking, client requirement, fees and branch list. Sourced from the Department of Home Affairs.
Provinces
- All provincesSmart ID bank branches in every South African province, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm before you travel.
- Eastern CapeBank branches in Eastern Cape for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- Free StateBank branches in Free State for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- GautengBank branches in Gauteng for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- KwaZulu-NatalBank branches in KwaZulu-Natal for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- LimpopoBank branches in Limpopo for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- MpumalangaBank branches in Mpumalanga for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- North WestBank branches in North West for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- Northern CapeBank branches in Northern Cape for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.
- Western CapeBank branches in Western Cape for a Smart ID, from the Department of Home Affairs Digital Partnership locator and the older eHomeAffairs lists. Confirm the branch before you go.