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Last checked: 21 October 2026
Absa: Smart ID and passport at branches
- Smart ID renewal at selected branches: book online, in the Absa Banking App (Menu, Government Services), or walk in [source].
- Account: you must have an Absa Cheque or Savings account [source].
- Payment: you pay at the branch, not online [source].
- If booked, bring the SMS or email confirmation [source].
- Extra Absa fee: not stated by source. DHA fee R140 [source].
- Absa also runs a bank-based Home Affairs mobile unit [source].
- Passports: not stated by source as currently available at Absa digital branches.
Booking steps for this bank, and how they differ from a Home Affairs office appointment (BABS): Booking and walk-ins. Replacing a lost or stolen card, and where a source mentions an affidavit or the police: Replacing a lost or stolen Smart ID. A first Smart ID at 16, and whether this bank states that it takes one: First Smart ID at 16.
Absa Digital Partnership branches (22) [source]
Data from the DHA partner branch locator on 21 October 2026. Confirm before visiting.
| Branch | Address line | City | Province | Postal code |
|---|---|---|---|---|
| Absa Lakeside Mall | Danie Taljaard Park | Benoni | Gauteng | 1501 |
| Absa VoM Unit 3 CEN | Brandwag | Bloemfontein | Free State | 9301 |
| Absa East Rand Mall | Jansen Park | Boksburg | Gauteng | 1459 |
| Absa Cape Gate | Cape Gate | Brackenfell | Western Cape | 7562 |
| Absa Claremont | Claremont Upper | Cape Town | Western Cape | 7708 |
| Absa Carletonville | Carletonville Ext 2 | Carletonville | Gauteng | 2499 |
| Absa Tembisa Mall | Clayville | Clayville | Gauteng | 1666 |
| Absa Vincent Park | Vincent | East London | Eastern Cape | 5247 |
| Absa Campus Square | Auckland Park | Johannesburg | Gauteng | 2092 |
| Absa Rosebank | Rosebank | Johannesburg | Gauteng | 2196 |
| Absa City Centre Kimberley | Kimberley Central | Kimberley | Northern Cape | 8301 |
| Absa Kroonstad | Kroonstad Cbd | Kroonstad | Free State | 9499 |
| Absa Green Stone Mall | Greenstone Park | Modderfontein | Gauteng | 1609 |
| Absa Nelspruit Crossing | Vintonia | Nelspruit | Mpumalanga | 1201 |
| Absa Pinetown | Pinetown Central | Pinetown | KwaZulu-Natal | 3610 |
| Absa Mall of the North | Bendor Park | Polokwane | Limpopo | 0699 |
| Absa Menlyn Park | Menlyn | Pretoria | Gauteng | 0181 |
| Absa Clearwater Mall | Strubens Valley | Roodepoort | Gauteng | 1724 |
| Absa Waterfall Mall | Cashan | Rustenburg | North West | 0299 |
| Absa Springs Mall | Lodeyko | Springs | Gauteng | 1559 |
| Absa Uitenhage | Uitenhage Central | Uitenhage | Eastern Cape | 6229 |
| Absa Mthatha | Mthatha | Umtata | Eastern Cape | 5100 |
Absa eHomeAffairs bank branches listed by DHA [source]
Booking required; DHA states no walk-ins.
| Branch | City | Province | Phone (as listed) |
|---|---|---|---|
| Absa - Stellenbosch | Stellenbosch | Western Cape | 021 887 4792 |
| Absa Gqeberha (Pe) | Eastern Cape | 041 484 1194/ 041 451 0795 | |
| Absa Centurion Life Style Centre | Centurion | Gauteng | |
| Absa Towers - Johannesburg | Johannesburg | Gauteng | |
| Absa Key West Mall | Krugersdorp | Gauteng | |
| Absa Sandton | Sandton | Gauteng | 010 055 2012 |