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Last checked: 21 October 2026
FNB: Smart ID and passport at branches
- Replace a Smart ID (lost, stolen, damaged) at selected branches, no appointment needed [source].
- Apply or renew Smart ID or passport via eHomeAffairs: register and pay (FNB App or online banking, "Government Bills + Smart IDs"), book a slot, visit one of seven FNB branches with DHA representation [source].
- FNB eHomeAffairs branches: Lynnwood (Grove Mall), Centurion Lifestyle, 4 Merchant Place, Green Point, Burgersfort, Cornubia, The Glen [source].
- Eligibility for Smart ID replacement: FNB customers with an active, funded transactional account; South African citizen (birth or naturalisation) or permanent resident [source].
- Payment: no cash; payments cannot be made in branch by cash, debit or credit card [source].
- Documents: none needed for Smart ID replacement; bring original identity documents for eHomeAffairs appointments and collection [source].
- Cost: Smart ID R140; FNB charges no additional fees [source].
- Minors (eHomeAffairs route): passport, both parents; Smart ID, one parent [source].
Booking steps for this bank, and how they differ from a Home Affairs office appointment (BABS): Booking and walk-ins. Replacing a lost or stolen card, and where a source mentions an affidavit or the police: Replacing a lost or stolen Smart ID. A first Smart ID at 16, and whether this bank states that it takes one: First Smart ID at 16.
FNB Digital Partnership branches (135) [source]
Data from the DHA partner branch locator on 21 October 2026. Confirm before visiting.
| Branch | Address line | City | Province | Postal code |
|---|---|---|---|---|
| FNB Alberton | New Redruth | Alberton | Gauteng | 1449 |
| FNB Meyersdal Mall | Meyersdal | Alberton | Gauteng | 1448 |
| FNB Alice | Alice | Alice | Eastern Cape | 5700 |
| FNB Beaufort West | Beaufort West Ward 2 | Beaufort West | Western Cape | 6950 |
| FNB Bela-Bela | Bela-Bela | Bela-Bela | Limpopo | 0480 |
| FNB Lakeside Mall | Kleinfontein Lake | Benoni | Gauteng | 1500 |
| FNB Bethal | Govan Mbeki Ward 15 | Bethal | Mpumalanga | 2309 |
| FNB Loch Logan | Willows | Bloemfontein | Free State | 9301 |
| FNB Mid-City | Mangaung Ward 19 | Bloemfontein | Free State | 9300 |
| FNB Preller Plein | Heuwelsig | Bloemfontein | Free State | 9300 |
| FNB Eastrand Mall Cashless | Jansen Park | Boksburg | Gauteng | 1459 |
| FNB Bothaville | Nala Ward 12 | Bothaville | Free State | 9660 |
| FNB Bredasdorp | Cape Agulhas Ward 4 | Bredasdorp | Western Cape | 7280 |
| FNB Kremetart | Primindia | Brits | North West | 5030 |
| FNB Bronkhorstspruit | Bronkhorstspruit | Bronkhorstspruit | Gauteng | 1020 |
| FNB Dwarsloop | Dwarsloop | Bushbuckridge | Mpumalanga | 1280 |
| FNB Burgundy Square | Burgundy Estate | Cape Town | Western Cape | 7441 |
| FNB Gugulethu | Gugulethu | Cape Town | Western Cape | 7750 |
| FNB Khayelitsha | Ekuphumuleni | Cape Town | Western Cape | 7784 |
| FNB Tokai | Dennedal | Cape Town | Western Cape | 7945 |
| FNB Cradock | Inxuba Yethemba Ward 5 | Cradock | Eastern Cape | 5880 |
| FNB Douglas | Douglas Central | Douglas | Northern Cape | 8730 |
| FNB Bridge City | KwaMashu | Durban | KwaZulu-Natal | 4359 |
| FNB Mobeni | Montclair | Durban | KwaZulu-Natal | 3605 |
| FNB Vincent Park | Vincent | East London | Eastern Cape | 5217 |
| FNB Ogies | Emalahleni Ward 30 | Emalahleni Local Municipality | Mpumalanga | 2230 |
| FNB Vereeniging | Leeuhof | Emfuleni Local Municipality | Gauteng | 1939 |
| FNB Empangeni | Empangeni Central | Empangeni | KwaZulu-Natal | 3880 |
| FNB Ngcobo | Engcobo Ward 11 | Engcobo Local Municipality | Eastern Cape | 5050 |
| FNB Eshowe | uMlalazi Ward 11 | Eshowe | KwaZulu-Natal | 3815 |
| FNB Estcourt | Fordsburg | Estcourt | KwaZulu-Natal | 3310 |
| FNB Bopedi | Ga-Nkoana | Fetakgomo Local Municipality | Limpopo | 0740 |
| FNB Flagstaff | Flagstaff | Flagstaff | Eastern Cape | 4810 |
| FNB Ladismith Cape | Kannaland Ward 4 | Garden Route District Municipality | Western Cape | 6655 |
| FNB Primrose | Primrose | Germiston | Gauteng | 1401 |
| FNB Giyani | Giyani Central | Giyani | Limpopo | 0832 |
| FNB Metlife Mall | Kabega Park | Gqeberha | Eastern Cape | 6025 |
| FNB Newton Park | Newton Park | Gqeberha | Eastern Cape | 6045 |
| FNB Walmer Park | Nelson Mandela Bay Ward 3 | Gqeberha | Eastern Cape | 6000 |
| FNB Ziyabuya | KwaDwesi | Gqeberha | Eastern Cape | 6201 |
| FNB Hartswater | Phokwane Ward 5 | Hartswater | Northern Cape | 8570 |
| FNB Hazyview | Hazyview | Hazyview | Mpumalanga | 1242 |
| FNB Hoedspruit | Maruleng Ward 1 | Hoedspruit | Limpopo | 1380 |
| FNB Bara Square | Johannesburg Ward 26 | Johannesburg | Gauteng | 2001 |
| FNB Broadacres | Broadacres | Johannesburg | Gauteng | 2055 |
| FNB Eloff Street | Johannesburg CBD | Johannesburg | Gauteng | 2000 |
| FNB Mall Of The South | Liefde En Vrede | Johannesburg | Gauteng | 2190 |
| FNB Melville | Melville | Johannesburg | Gauteng | 2092 |
| FNB Northcliff | Northcliff | Johannesburg | Gauteng | 2115 |
| FNB Parktown | Parktown | Johannesburg | Gauteng | 2001 |
| FNB Randburg | Randburg | Johannesburg | Gauteng | 2160 |
| FNB Randburg Square | Ferndale | Johannesburg | Gauteng | 2194 |
| FNB Jozini Makhathini Centre | Jozini Ward 7 | Jozini | KwaZulu-Natal | 3987 |
| FNB Keimoes | Kai !Garib Ward 5 | Kai !Garib Local Municipality | Northern Cape | 260 |
| FNB Uitenhage | Cannon Hill | Kariega | Eastern Cape | 6229 |
| FNB Festival Mall | Kempton Park | Kempton Park | Gauteng | 1619 |
| FNB Kirkwood | Joe Slovo | Kirkwood | Eastern Cape | 6120 |
| FNB Wilkoppies | Flamwood | Klerksdorp | North West | 2572 |
| FNB Koffiefontein | Letsemeng Ward 5 | Koffiefontein | Free State | 9986 |
| FNB Kokstad | Greater Kokstad Ward 3 | Kokstad | KwaZulu-Natal | 4700 |
| FNB Komatipoort | Komatipoort | Komatipoort | Mpumalanga | 1340 |
| FNB Key West | Monument | Krugersdorp | Gauteng | 1733 |
| FNB Krugersdorp | Olivanna | Krugersdorp | Gauteng | 1733 |
| FNB Stanger | KwaDukuza Central / Stanger Central | KwaDukuza (Stanger) | KwaZulu-Natal | 4449 |
| FNB Crossroads Plaza | Lithuli Village | KwaMhlanga | Mpumalanga | 1022 |
| FNB Ladysmith Kwa-Zulu Natal | Ladysmith CBD | Ladysmith | KwaZulu-Natal | 3370 |
| FNB Lephalale | Lephalale | Lephalale | Limpopo | 0555 |
| FNB Mandeni | Mandeni / CBD | Mandeni (Mandini) | KwaZulu-Natal | 4490 |
| FNB Kosi Bay | uMhlabuyalingana Ward 1 | Manguzi | KwaZulu-Natal | 3973 |
| FNB Mbizana | Mbizana | Mbizana | Eastern Cape | 4800 |
| FNB Ilanga Mall | West Acres | Mbombela | Mpumalanga | 1200 |
| FNB Riverside Park | Riverside Park | Mbombela (Nelspruit) | Mpumalanga | 1200 |
| FNB Riverstone Mall | Midvaal Ward 14 | Meyerton | Gauteng | 1960 |
| FNB Middelburg Mp | Middelburg Central | Middelburg | Mpumalanga | 1050 |
| FNB The Boulders | Johannesburg Ward 92 | Midrand | Gauteng | 1685 |
| FNB Century City | Milnerton | Milnerton | Western Cape | 7404 |
| FNB Modjadji Plaza | Ga-Kgapane | Modjadjiskloof | Limpopo | 0838 |
| FNB Botlokwa Plaza | Mphakane | Molemole Local Municipality | Limpopo | 4568 |
| FNB Circus Triangle | Umtata Central | Mthatha | Eastern Cape | 5100 |
| FNB Mthatha | King Sabata Dalindyebo Ward 7 | Mthatha | Eastern Cape | 7142 |
| FNB Kamaqhekeza | Sibayeni | Naas | Mpumalanga | 2255 |
| FNB Newcastle | Newcastle Central | Newcastle | KwaZulu-Natal | 2940 |
| FNB Northam | Northam | Northam | Limpopo | 0360 |
| FNB Parys | Sunnyside | Parys | Free State | 1907 |
| FNB Phoenix Plaza | Rydalvale | Phoenix | KwaZulu-Natal | 4068 |
| FNB Boom Street | Msunduzi Ward 32 | Pietermaritzburg | KwaZulu-Natal | 3201 |
| FNB Piketberg | Bergrivier Ward 3 | Piketberg | Western Cape | 336 |
| FNB Plettenberg Bay | Plettenberg Bay | Plettenberg Bay | Western Cape | 6899 |
| FNB Jorissen Street | Polokwane Central | Polokwane | Limpopo | 0699 |
| FNB Mall Of The North | Bendor | Polokwane | Limpopo | 0699 |
| FNB Polokwane | Polokwane Central | Polokwane | Limpopo | 0700 |
| FNB Port Alfred | Westview Heights | Port Alfred | Eastern Cape | 6170 |
| FNB Madiba Bay | North End | Port Elizabeth | Eastern Cape | 6001 |
| FNB Oribi Plaza | Hibiscus Coast Ward 18 | Port Shepstone | KwaZulu-Natal | 4680 |
| FNB Attlyn | Tshwane Ward 3 | Pretoria | Gauteng | 0008 |
| FNB Hatfield | Hillcrest | Pretoria | Gauteng | 0083 |
| FNB Kolonnade | Derdepoort Tuindorp | Pretoria | Gauteng | 0150 |
| FNB Pretoria | Tshwane Ward 58 | Pretoria | Gauteng | 0002 |
| FNB Rosslyn | Rosslyn | Pretoria | Gauteng | 0200 |
| FNB Silverton | Silverton | Pretoria | Gauteng | 0184 |
| FNB Queensburgh | Malvern | Queensburgh | KwaZulu-Natal | 4093 |
| FNB Fourways Mall | Witkoppen Extensions | Randburg | Gauteng | 2068 |
| FNB Robertson | Robertson Central | Robertson | Western Cape | 6705 |
| FNB Clearwater Mall | Strubensvallei | Roodepoort | Gauteng | 1735 |
| FNB Rustenburg | Rustenburg Ward 14 | Rustenburg | North West | 2999 |
| FNB Mushroom Farm | Barbeque Downs | Sandton | Gauteng | 1684 |
| FNB Rivonia | Rivonia | Sandton | Gauteng | 2191 |
| FNB Woodmead | Johannesburg Ward 106 | Sandton | Gauteng | 2054 |
| FNB Schweizer-Reneke | Mamusa Ward 7 | Schweizer-Reneke | North West | 2780 |
| FNB Kinross | Govan Mbeki Ward 17 | Secunda | Mpumalanga | 2270 |
| FNB Sterkspruit | Senqu Ward 10 | Senqu Local Municipality | Eastern Cape | 376 |
| FNB Bochum Plaza | Blouberg Local Municipality | Senwabarwana | Limpopo | 0790 |
| FNB Soshanguve | Soshanguve | Soshanguve | Gauteng | 0164 |
| FNB Jabulani Mall | Jabulani | Soweto | Gauteng | 1867 |
| FNB Protea Gardens | Klipriviersoog | Soweto | Gauteng | 1818 |
| FNB Springs Mall | Ekurhuleni Ward 75 | Springs | Gauteng | 1560 |
| FNB Stella | Naledi Ward 1 | Stella | North West | 374 |
| FNB Swellendam | Swellendam Ward 4 | Swellendam | Western Cape | 6470 |
| FNB Mall At Tembisa | Tembisa | Tembisa | Gauteng | 1632 |
| FNB Thaba Nchu | CBD | Thaba Nchu | Free State | 9780 |
| FNB Kwaggafontein | Vrischgewaagd | Thembisile Hani Local Municipality | Mpumalanga | 0458 |
| FNB Thohoyandou | Thohoyandou (CBD) | Thohoyandou | Limpopo | 0950 |
| FNB Tsolo | Tsolo | Tsolo | Eastern Cape | 5170 |
| FNB Tzaneen | Tzaneen | Tzaneen | Limpopo | 0850 |
| FNB Sebokeng Plaza | Sebokeng | Vereeniging | Gauteng | 1983 |
| FNB Three Rivers | Three Rivers | Vereeniging | Gauteng | 1935 |
| FNB Verulam | Verulam Central | Verulam | KwaZulu-Natal | 4340 |
| FNB Volksrust | Volksrust CBD | Volksrust | Mpumalanga | 2470 |
| FNB Vredenburg | Saldanha Bay Ward 8 | Vredenburg | Western Cape | 7380 |
| FNB Vryburg | Naledi Ward 7 | Vryburg | North West | 8600 |
| FNB Princess Mkabayi | Vryheid Central | Vryheid | KwaZulu-Natal | 3100 |
| FNB Welkom | Doorn | Welkom | Free State | 9460 |
| FNB The Pavilion | Dawncliffe | Westville | KwaZulu-Natal | 3629 |
| FNB Witbank | Emalahleni Ward 22 | eMalahleni | Mpumalanga | 1038 |
| FNB Umzinto | Umzinto | uMdoni Local Municipality | KwaZulu-Natal | 4200 |
FNB eHomeAffairs bank branches listed by DHA [source]
Booking required; DHA states no walk-ins.
| Branch | City | Province | Phone (as listed) |
|---|---|---|---|
| FNB Burgersfort | Burgersfort | Limpopo | 013 216 0092 |
| FNB Cornubia | Greyville | KwaZulu-Natal | 031 3087900 |
| FNB Portside | Cape Town | Western Cape | |
| FNB Greenpoint | Greenpoint | Western Cape | 021 468 4501 |
| FNB Centurion Life Style Centre | Centurion | Gauteng | 012 653 2661 |
| FNB The Grove Mall: Lynnwood | Pretoria | Gauteng | 0800 60 11 90 |
| FNB Merchant Place Sandton | Sandton | Gauteng | 066 290 3307 |
| FNB Glen Shopping Centre | Oakdene | Gauteng |